Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush.
Title:
Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush.
ISBN:
9781501157981
9781501157998
Personal Author:
Edition:
First Scribner hardcover edition.
Publication Information:
New York : Scribner, 2018.
©2018
Physical Description:
xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm
Contents:
Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter.
Summary:
"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."-- Provided by Publisher.
Genre:
Added Author:
OCLC Number:
ocn980525560
Availability:
Burnsville - Burnhaven~1
Rosemount - Robert Trail~1
Eagan - Wescott~1
