Introduction -- How do I know if I'm eligible? -- Occupancy -- Applying for public housing -- What if my public housing application is denied? -- I have been accepted into public housing -- How does the PHA decide what my rent will be? -- Do I have to pay a security deposit in public housing? -- Security and safety -- Maintenance and repairs -- The community service/ economic self-sufficiency requirement -- Evictions from public housing -- Housing authority grievance process -- How can residents and community advocates be involved in the PHA?