When meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too often, this happens beacuse meetings lack purpose--people gather to discuss a problem, but don't know how to approach it strategically. You can turn these wasted opportunites into sessions that fully engage participants and teams. You will learn how to get what you need from a meeting, whether it's a solution to a problem, a resolution to a conflict, or a more trusting team. By expanding your repertoire of what to do and how to do it, you can respond to any situation with calm, certainty, and creativity.