Title:
The lost art of listening : how learning to listen can improve relationships / Michael P. Nichols, Martha B. Straus.
ISBN:
9781462542741
9781462545049
Personal Author:
Edition:
Third edition.
Publication Information:
New York, NY : The Guilford Press, a division of Guilford Publications, Inc., [2021]
Physical Description:
vi, 368 pages ; 23 cm
General Note:
Revised edition of The lost art of listening, c2009.
Contents:
Introduction -- pt. 1. The yearning to be understood -- 1. "Did you hear what I said?": why listening is so important -- 2. "Thanks for listening" : how listening shapes us and connects us to each other -- 3. "Why don't people listen?" : how communication breaks down -- pt. 2. The real reasons people don't listen -- 4. "When is it my turn?"--the heart of listening : the struggle to suspend our own needs -- 5. "You hear only what you want to hear" : how hidden assumptions prejudice listening -- 6. "Why do you always overreact?!" : how emotionality makes us defensive -- pt. 3. Getting through to each other -- 7. "Take your time--I'm listening" : how to let go of your own needs and listen -- 8. "I never knew you felt that way" : empathy begins with openness -- 9. "I can see this is really upsetting you" : how to defuse emotional reactivity -- pt. 4. Listening in context -- 10. "It takes two to tango" : listening between intimate partners -- 11. "Nobody around here ever listens to me!" : how to listen and be heard within the family -- 12. "I knew you'd understand" : being able to hear friends and colleagues -- 13. "I'm not wasting my time talking to that person!" : how to listen to people it's impossible to agree with -- Epilogue.
Summary:
"This perennial bestseller has already helped tens of thousands of readers resolve conflicts and transform their relationships with family members, romantic partners, colleagues, and friends. Renowned therapist Michael P. Nichols explains why we often feel cut off from those we care about and provides easy-to-learn techniques for really hearing and being heard. Thoughtful, witty, and empathic, the book is filled with vivid examples that readers of all ages and walks of life can relate to. The revised second edition features practical exercises for building key skills, plus a new chapter on listening to kids and teens"-- Provided by publisher.
Added Author:
OCLC Number:
on1182020684
Availability:
Burnsville - Burnhaven~1
Rosemount - Robert Trail~1
