"Workplace complaints carry serious legal and financial risks to a company, so it's essential to act fast when an employee complaint is received. In the era of #MeToo, it's more important that ever to ensure that an investgation is complete, impartial, and timely. This book explains how to legally and successfully investigate and resolve any type of complaint or problem. It covers common workplace issues such as harassment, discrimination, violence, drug and alcohol use, and employee theft. It covers each step of an effective investigation, including: deciding whether to investigate; taking immediate action, if necessary; choosing an investigator; planning the investigation; interviewing witnesses; gathering and evaluating the evidence; taking action; documenting the investigation; and following up"-- Provided by publisher.