Foreword -- Prologue: Just another day at the office -- Days and nights with Dirty Harry -- Girls are girls, cops are cops -- Getting serious -- Breaking through -- What's she doing here? -- Welcome to the sunshine state -- Thinking big -- The third degree -- God is in the details -- Beware what you wish for -- The silence of the lambs -- Starstruck -- For better or for worse -- Hearts of darkness -- Victimology 101 -- When the abnormal becomes normal ... -- ... and normal is hell -- Low crimes in high places -- Help is on the way -- The Texas seven -- 9/11 -- Trailer trash -- Crime and punishment -- Phishing trip -- Fork in the road -- Never enough time -- Epilogue -- Acknowledgments -- Notes -- Index.