Introduction : Managers are the key to the future of work-and the hiring process: help your company find and win talent / Emily Field and Briyan Hancock -- Understand the process -- How to hire top talent : the essential practices to spot and sign stars / Ryan Renteria -- Future-focused recruiting strategies : attract the people you need to face what's next : an interview with Lauren Smith / Curt Nickisch -- Forty ideas to shake up your hiring process : from micro-internships to alumni hiring to "hidden" talent pools / Joseph Fuller, Nithya Vaduganathan, Allison Bailey, and Manjari Raman -- Imagine a better hiring process : unconventional approaches to adopt or adapt / Alex Haimann -- Six critical ways HR assists with recruiting and hiring : build a partnership that gets results / Roxanne Calder -- Reduce personal bias in the hiring process : your good intentions aren't enough / Ruchika T. Malhotra -- Attract and build a wide pool of candidates -- Don't post that job listing before taking these five steps : assess what your team really needs first / Marlo Lyons -- Write a job description that attracts the right candidate : resist the temtation to copy and past / Whitney Johnson -- Conduct effective interviews -- How to conduct an effective interview : you need to prepare as much as your candidate does / Rebecca Knight -- Evaluate a candidate's critical thinking skills : focus on their questions, not their answers / Christopher Frank, Paul Magnone, and Oced Netzer -- What to do when you don't click with a candidate : why you should try to revive that lifeless conversation / Rae Ringel -- Make interviews more accessible : give every candidate an opportunity to demonstrate their strengths / Rebecca Knight -- How to answer an open-ended question from a candidate : anticipate and address their concerns / Marlo Lyons -- Should you use AI to assess candidates? : new best practice, or just plain creepy? / Tomas Chamorro-Premuzic and Reece Akhtar -- Ask better questions -- Seven rules for interview questions that result in great hires : make the most of your time together / John Sullivan -- Stop asking candidates the wrong questions : better approaches to unearth passions and problem-solving skills / Nilofer Merchant -- Five qualities to look for in a new hire : traits that benefit nearly every team and work culture / Shanna Hocking -- Evaluate responses to common interview questions : focus on potential, not past performances / Xena Wang -- Assess candidates and make a decision -- When to take a chance on a candidate : there's no such thing as a perfect match / Rebecca Knight -- Seven strategies for better group decision-making : lessons from behavioral science / Torben Emmerling and Duncan Rooders -- A scorecard for making better hiring decisions : measure your success rate over time / Ben Dattner -- Why you should invest in unconventional talent : hire for future growth-not pedigree / Debbie Ferguson and Fredrick "Flee" Lee -- Don't hire a former employee before asking these questions : are they a good fit or are they familiar? / Marlo Lyons -- Make an offer or reject candidates -- Negotiate an offer that works : salary negotiations can be win-wins / Michael Schaerer, Martin Schweinsberg, and Roderick Swaab -- How to write a good rejection letter : don't let kindness breed false hope / Sarah Green Carmichael -- Why you should interview people after they turn down a job with your company : find out why they passed / Ben Dattner -- Sometimes hiring nobody is better than hiring just anybody : when to rush and when to wait / Margaret M. Luciano and Maximilian K. Watson. -- Index.