Introduction: Why is a crooked letter -- Part one: Welcome to your emotional life. Why we feel -- Can you really control your emotions? -- Part two: Shifting from the inside out. What a 1980s power ballad taught me about emotion : sensory shifters -- The myth of universal approach : attention shifters -- "Easier f***ing said than done" : perspective shifters -- Part three: Shifting from the outside in. Hidden in plain sight : space shifters -- Catching a feeling : relationship shifters -- The master switch : culture shifters -- Part four: Shifting by design. From knowing to doing : making shifting automatic -- Conclusion: It's 5:00 a.m., do you know where your emotions are? -- Acknowledgments -- Notes -- Index.