Foreword / by John C. Maxwell -- Introduction: Serve first and lead second / Ken Blanchard and Renee Broadwell -- Part one. Fundamentals of servant leadership -- What is servant leadership? / Ken Blanchard -- Characteristics of servant leaders / Larry C. Spears -- Servant leadership is conscious leadership / Raj Sisodia -- Servant leadership at the speed of trust / Stephen M.R. Covey -- Great leaders SERVE / Mark Miller -- Servant leadership: what does it really mean? / Mark A. Floyd -- Servant leaders create a great place to work for all / Michael C. Bush -- Leader as shepherd / Holly Culhane -- Evolution of servant leadership / Simon Sinek -- Part two. Elements of servant leadership -- One question every servant leader should ask / Marshall Goldsmith -- In the service of others: when leaders dare to rehumanize work / Brené Brown -- Servant leaders celebrate others / Tom Mullins -- Servant leader's focus / James Ferrell -- What you see determines how you serve / Chris Hodges -- Compassion: the heart of servant leadership / Craig Groeschel -- How to spot ideal team players / Patrick Lencioni -- Servant leader identity / Laurie Beth Jones -- Four corners of the leader's universe / Henry Cloud -- Part three. Lessons in servant leadership -- Finding your voice / James M. Kouzes and Barry Z. Posner -- A lesson from my father: washing feet / Phyllis Hennecy Hendry -- Puddle is not the problem / Neal Nybo -- Five Army-tested lessons of servant leadership/ Jeffrey W. Foley -- A baptism of leadership / Erwin Raphael McManus -- Little things and big things / Jon Gordon -- In praise of followership / Margie Blanchard -- Part four. Exemplars of servant leadership -- Jesus: the greatest example of a servant leader / Ken Blanchard and Phil Hodges -- Andrew Young: partner in servant leadership to Martin Luther King, Jr. / John Hope Bryant -- Pat Summitt: steely eyes, servant heart / Tamika Catchings -- Dallas Willard: the smartest man I ever met / Tony Baron -- Henry Blackaby: a lifelong servant leader / Richard Blackaby -- Frances Hesselbein: to serve is to live / Jim Dittmar -- Charlie "Tremendous" Jones: a sermon seen / Mark Sanborn -- Part five. Putting servant leadership to work -- Treat your people as family / Colleen Barrett -- Developing and using servant leadership in the military / Robin Blanchard -- Leading is serving / Dave Ramsey -- Serving from an HR perspective / Shirley Bullard -- It's how you treat people / James H. Blanchard -- How servant leadership has shaped our church culture / Miles McPherson -- Part six. Servant leadership turnarounds -- Out of the flames, int the light / Art Barter -- Serve the people / Cheryl Bachelder -- Waste connections: a servant leadership success story / Rico Maranto -- Don't mark my paper, help me get an A / Garry Ridge -- Final comments: The power of love, not the love of power / Ken Blanchard and Renee Broadwell.