Introduction -- Ditch pheasants & super balls : a city childhood -- Conflicts without resolution -- Don't stop until you hear the whistle -- Gun to the head at the red owl -- Chain saws, pellet guns & a key life decision -- Fridley, football & finding my footing -- My dad's homicide -- Mankato to Mazatlán : a travel business takes off -- Embracing my inner coach -- Learning from false starts : life after college -- Real estate offers a home -- A phone call changes everything -- Finding opportunity -- An entrepreneur stuck in a corporate environment -- Cheap suits & hostage videos : embracing technology -- Bringing the team concept to business -- 4 benefits of "team" -- Divorce hits home -- The photo -- Changing the game -- A company is born overnight -- A fresh approach -- Arms out -- Epilogue.